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CBI Water Works

CBI Water will be completing our yearly maintenance by flushing fire hydrants in your neighborhood soon! We will be completing this task beginning June 13th – weather permitting and will go for approximately 6 weeks to service all areas.

As the result of the process the water in your home may be temporarily discolored. We will be completing this process after midnight to avoid any inconvenience to residents. If you are attempting to use the water past midnight and the hydrant flushing is taking place it may cause a decrease in water pressure. If in the morning the water has any discoloration, please allow the faucets to run cold water for approximately 5 minutes to flush the lines in your home. We caution you to check water clarity prior to doing laundry. The water will remain safe to drink.

RATE CHANGE

Effective immediately:

The following cost change will go into effect:

Water shut off service - $75.00
Water turn on service - $75.00

Per request of the customer for water turn on or shut off service, you will be charged $75 and the balance on account must be rendered prior to the service being completed.

If water is shut off due to a delinquent account and water being shut off due to lack of payment, customer must pay a charge of $100 for water turn on and the balance on the account must be rendered before the service is complete.

Due to increase in water cost, the water rate has been increased to $7.50 per 1,000 gallons.

Water rate has not changed for the past 3 years, the base minimum of $65 for 5,000 gallons will stay the same.

Service Request

If you are requesting a water turn on or turn off service you must contact the office at 716-792-1900 ex 1 or you may submit a request on the website at contact us. Please include the address, the date you want the service, and a contact phone number.